What We Collect and Why It Matters
When you open an account, we collect the information needed to verify your identity and process your transactions — your registered name, contact number, email address, and the payment method you choose, whether that is GCash, Maya, or InstaPay. Transaction records tied to these wallets are
-
1
kept as part of standard account activity logs. We also collect device identifiers and session data so your account stays secure across mobile and browser logins. If you switch between your phone and a desktop browser, our system links those sessions to your single account only
-
2
— no new profile is created. Beyond account setup, we log gameplay activity for fraud detection and account integrity checks. This data is not shared with advertisers. Third-party service providers who help process payments or deliver platform features are bound by data-handling agreements that restrict them
-
3
from using your information for their own purposes. Availability of this service depends on local law and is accessible only where local law permits. We do not use your InstaPay or Maya records to build marketing profiles. You can request a full copy of the data
-
4
we hold on your account at any time through our support channel.
Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.